How to Reset Your Uconnect® System

April 28th, 2020 by

Uconnect infotainment system in Chrysler vehicle

Your new or used CDJR vehicle comes with an intuitive infotainment feature that allows you to connect your phone with your vehicle to stream music, Xenia navigation, and even calls and texts. For all of its benefits however, the Chrysler UConnect system may need to be reset on occasion if it’s freezing up, not connecting to your phone, or glitching. Learn how to reset your Chrysler UConnect app with Key Chrysler Jeep Dodge Ram FIAT in our step-by-step guide. If you have questions or if you’re unsure of the resetting process, contact us and we’ll help you however we can!

Trust The Key CDJR FIAT Service Team

Resetting your Chrysler UConnect is a relatively easy process, but you should proceed with caution. If you perform the reset improperly then you could wipe out any upgrades that were installed on your UConnect computer by the dealership, you can lose your phone contacts and pairing, and you may lose access to some critical features.

To ensure you’re doing the reset properly, it’s always best to check your vehicle’s owner’s manual first to see if there are specific instructions for your CDJR vehicle’s model and UConnect version. If you are unsure if you can perform the reset properly, you can always schedule a service appointment with Key Chrysler Jeep Dodge Ram FIAT near Beavercreek to have your UConnect reset by our certified technicians.

Five Easy Steps to Reset UConnect®

There are different ways to reset your UConnect system depending on your vehicle and the UConnect software version you have. These resetting instructions are for the latest UConnect version – 8.4. If you have a different UConnect version, then you should check with your dealer to see if these resetting instructions will still apply.

If you’re ready to reset your UConnect 8.4 system, follow the steps below:

  1. Ensure your vehicle is in park and in “Run” mode.
  2. Press and hold down the volume and tuner knob buttons at the same time.
  3. Hold down the knobs for 10 – 20 seconds.
  4. After holding down the knobs, the screen should flash your vehicle brand name and then go dark.
  5. After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen.

The above instructions are for a soft reset of your UConnect 8.4 system, this type of reset will help with bluetooth connectivity issues, minor navigation issues, and minor glitches in the UConnect system without wiping your presets.

Have Your Vehicle Inspected at Key CDJR FIAT!

If you’re still struggling with your UConnect system after you’ve performed a soft reset or a hard reset, bring it into our service department so one of our qualified technicians can inspect your vehicle and assess the problem. While you’re here you can have your vehicle maintained so it’s ready to run on Wilmington roads. Browse our service specials to get discounts on routine maintenance services or browse our parts department for accessories for your CDJR vehicle. We look forward to seeing you!

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