I worked with Stephanie. Would highly recommend this dealership! She made sure to have paperwork ready and worked around my busy schedule. Great buying experience!
I came here for service on a truck that I bought at another dealership in the area that just struggled with customer service and quality workmanship. After the visit to Key (Ram) in Xenia, I told them, "If I decide to by something new in the future, I'm buying it here!" About a year later, I'm back for service on the 2018 Ram 2500 and I left with a new (2021) Ram! No pressure, no bull... Very fair trade-in and great follow-through after the sale. I WILL buy my next Ram or Jeep from Key of Xenia! I'm ...
Fantastic experience. Dwayne was great. He knows his stuff and kept us informed regarding the build of our Ram truck. I would highly recommend him to friends and family.
Excellent service. Would recommend to friends and family. Will use for our next car purchase Our dealer went above and beyond to help us find the car we were looking for
Would recommend this place to others. It met all are expectations and then some. The buying experience was enjoyable. I will definitely buy there again
Dave made buying a new Jeep super easy! Never did I,at any point, feel pressured to buy. Everyone there are polite and quick to go out of their way. WILL definitely be back and will send others his way!
Dwayne and the folks at Key were great to work with when we bought our new Jeep. We’ve bought our Jeep’s from Dwayne fir years.
Excellent service. Caitlin is awesome, Karen too. Kelly is an excellent service manager😁 Always use Key for my vehicle service needs . Highly recommend for service
Bought a new Wrangler out of state in Kentucky . Had a Dodge pickup in the past which I purchased here. Always got good service then and I intend to have my Jeep serviced here.
Chris and his team were wonderful. Amazing service as always. Professional, competent and very customer service oriented. Highly recommend them for ALL your automotive needs!!
Great service. Made me feel welcome as a new customer. Really liked having a female service manager! Will continue to be a customer in the future!
Key Chrysler gave us superior service with our car. We had issues that Chrysler Corp. would not help us with. Key went above and beyond our expectations in the quality of service and assistance they gave us. Highly recommend.
Great experience, dropped my Jeep off and got the call it was all finished super fast! Great job, good communication with everything. Will go back every time
The lady who assisted me, her name starts with a D, did me right. Communication was excellent by her about delay in repair due to parts and personnel. She was extremely friendly.
Always a pleasure dealing with the service department. Super friendly and super nice every time i drop off or pick up. Also fixed an electrical issue with my 500x that another dealership couldnt figure out.
I purchased a Dodge Dakota 17 years ago. Best truck we ever had and we were pleased with our experience so we returned to find a new vehicle. We were met with smiling faces and people who seemed happy to work there. Sometimes you meet a salesperson and feel like you don't trust them. We met our salesperson Cole and we trusted him instantly. What a pleasant person! We purchased a 2019 Jeep Cherokee and love it.
Awesome experience. They had the exact used 3500 ram I needed. Flew up here from Texas to purchase this vehicle. I would highly recommend this dealer for new and used purchases.
A check engine light was my reason for the dealership visit. Turns out that various wires and parts had been chewed on by the groundhog and the service staff advised me to contact my auto insurance company. Service was awesome and I would never hesitate to go back We had a few good laughs about the damage done but the help offered by the staff could not be topped
Purchased a Wrangler Rubicon from Key Jeep after looking at many other dealerships in the area. They gave us the best price and we’re the best to deal with. Couldn’t be happier. Would totally recommend to others. Dwayne Cornett is a great and honest salesman.
Took my 2017 Renegade in for oil change. Caitland Courney was extremely helpful and pleasant ti work with. I came here because she amd the crew took great care of my previous car during past visits!
I gave a good rating because i have used them for service (my hubby also) and they were better than average, did what they said, quickly. They don't give up easily. Also, very informative during purchasing of my new Jeep Chrokee. CJ was vey nice and full of answers i needed.
One of my best service experiences ever! I can’t remember the last time I received such good service. I highly recommend Key! Great job!
Bought a new 2019 Jeep Cherokee. Team that worked with me was great. Could have thrown in the tonneu cover...but couldnt get Phil to budge. Overall...good experience.
I recently took my truck in for a major repair and recalls that needed done. Was concerned if warranty would cover what needed done. There service department assured me that it would be taken care and no charges would be applied without talking to me first. When I arrived that day to get my car looked at and to make an appointment I was going through a very ruff time in my life. I was worried about my finances and not to mention I had never had to make an appointment for a vehicle to be repaired on my own ...
Always attentive, everyone there is friendly, welcoming and professional. Service department always gets the job done right the first time. Also, they take great care of my wife when she brings her car in, I never have to worry because she is in good hands with people I trust.
I recently bought my new to me 2016 Jeep Renegade from this dealership. It is literally an hour away from my house and I only went there because of a friend’s recommendation, but I was completely amazed. No high pressure tactics, they actually give you space to shop and they also are very helpful fitting you with the right vehicle. Will definitely go here from now on no matter how far away they are.
I was trying to decided between new or used as well as between 2 different packages for a 1/2 ton pick up truck. Joey gave me all the details I asked for and was patient while I decided. He arranged for me to borrow a pickup overnight to see how I liked it. Being able to actually drive the truck for more that a quick test drive and use it to take my family out and about. That really helped me to decide on the package I wanted (Big Horn vs the next step down). Once I made final decisions on what ...
We recently visited Key to look at and price a new vehicle. We felt no pressure from the salesman. We ended up buying the vehicle 2 days later. The transition was hassle-free.
we bought a truck through joey carrico (key Chrysler) to tow a 5th wheel trailer. he was very informative and knowledgeable about the truck. my wife and I have purchased several vehicles in the past from key Chrysler and will continue to do so in the future.
Knowledgeable, friendly helpful staff, fairly painless purchase. Didn't feel pressured into buying something I Didn't want. Woul definitely look here again for my next vehicle.
I couldn't be happier with the way my transaction went @ Key CJDR! I did the car buying service through USAA which links with TrueCar. Not having realized how TrueCar works - I found out really quickly that every dealer in your area gets your information to lets you know of their inventory. DJ Yates quickly called multiple times after submitting my application with TrueCar. I did not answer at the time as I didn't realize the way TrueCar worked. After a few calls, I was able to text DJ what I was looking for (used Dodge Durango). He ...
I went into Key Chrysler looking for a newer vehicle to replace the SUV I currently owned. The service was spectacular and the associates made sure I knew all the options available to me in order to purchase my new Jeep. All of the listed associates helped me along the way from figuring out my trade in value to finding a lender that would allow me to purchase the vehicle comfortably. I recommend this dealership and their associates to anyone looking for a new or used vehicle.
I had been working with a number of dealerships to find my perfect car, but settled on Key Chrysler after my first visit...they're smaller than other dealerships, which creates more of a family vibe, and all of the employees I met were super nice and professional. DJ Yates, specifically, was very responsive to my texts/emails, and was always looking for ways to improve my overall experience. Despite all of my random questions or requests, that sometimes required him to go out in the freezing conditions to track down answers, he always stayed positive, and never tried to ...
From the moment I walked in till the moment of sale I felt completely at ease, Answered all my questions, understood my circumstances. Regular people helping regular people! Very satisfied with the whole process.
My car buying experience was pressure free and not stressful at all. The employees listened to any concerns I had with the vehicle and ultimately helped me get into a car I never thought I could afford for a very reasonable price. I would certainly work with this dealership and salesman again in the future.
The easiest and stress free car buying experience we had. Straight forward and No pressure! We would recommend this dealership to everyone wanting to purchase a vehicle. Thank you ....Dwayne Cornett and Bob Peterson!!!
I liked the upfront pricing and the willingness of the crew to assist in getting us to a deal that I was happy with. There was a bit of confusion with keys - but It was the end of the last day of the year, I'm sure everyone was "chomping at the bit" to get out for the weekend. I was a little dissapointed in the post purchase paperwork, informational packets, etc. Mostly bad copies of documents.. I expected tto see well produced, glossy, sharp looking things, or at least well produced computer generated docs. But who ...
I had been driving past the Key Chrysler, Jeep, and Dodge dealership for years before my most recent purchase. I always noticed The Key Chrysler lot had several hard to find well-optioned Dodge and Jeep vehicles. So when it came time to search for a new vehicle Key Chrysler came to mind. The sales staff couldn't have been better. Not only were they friendly, but they were competent about the options and capabilities of the vehicles they were selling. In short, these guys are "car guys," and that's exactly what will bring me back to Key ...
Hassle free!!!. Joey Carrico was honest and kept his word!!! I have yet to see a dealership like Key in Dayton area. This is our second SUV from Key Chrysler. Process of buying was smooth, short and to the point.
The sales person (D. J. Yates) was exceptionally helpful, answered our many questions, and let us know that his dealership would take care of our newly purchased Dodge Journey in the same excellent way that they have taken care of our two Chrysler vehicles in the past. Their valet service is a life-saver and their service technicians have always provided us with superb service. After we purchased our new Journey, our sales person even helped us to transfer our many belongings from our Chrysler trade-in to our new car. He has continued to answer numerous questions via phone and personally ...
Great no pressure, no hassle experience with fair prices and great customer service. Will purchase from again and will recommend to family and friends. Thanks!
Dave Tackett and the people I worked with and met at Key could not have been more helpful, professional, or accommodating. Thank you for an exceptional experience.
Buying a new car.....it's either a fun for an irritating experience. Can honestly say Key is on the NON-IRRITATING side of the experience! Simple. Straight forward. No pressure. Don't get bounced around all over the dealership with intimidation tactics. Just good old fashioned for real people to deal with. Yes, they are car salesman! So there is a little bit of that, but they treat you with respect, listen to what you want to do, and run with it. No mind games or twisting numbers to make your head spin. Not many dealerships left with this attitude........
This is the second vehicle we bought from Keys, Dave T is the most respectful car sales person I have met and I am 62
I wandered into the showroom while waiting for the diagnosis of my 2114 Jeep. I wander with my 92 year old mother, and need to be confident with my vehicle. I bought a 2017 Jeep and kept my payments in line with the old one. I couldn’t be happier. Your service department has always given me excellent care, and it’s worth the drive from Springfield.
To buy a new Jeep. It was a nice experience. Answered all my questions And let me try it out on the road. Joey was very helpful.
I was in the market for a new Challenger and had visited several dealerships in Dayton and Cincinnati. Ultimately Dave and the new car manager helped work out a deal I found fair while keeping the pressure off. I felt comfortable and once the price was worked out the financial process was a breeze. Several months later had taken the car into the service department for a couple of rattles. Dave remembered me and asked how things were going. Nine months later they gave me a call make sure the issue never returned. They didnt even try to sneak in ...
Key Chrysler always works best for the customer, finding solutions to meet the customer wants is very important. I have purchased my last three cars from Key since 2008 and will continue the loyalty to this dealership. From dealing for best fair price, to service, not a dealership around can compete with the Tobey family attitude and its employees. Simply put, Simply the BEST. Thank you Key Chrysler!!
I was looking to buy a 2017 Pacifica, and they helped me find just the right one. I was happy with the buying process and my wife is very happy with her new Pacifica!
We have bought various Chrysler products from Key over the last 10-15 years. We have always felt that the management and staff all have a continuing commitment to providing outstanding service and a quality product to their customers. We have been particularly impressed with the pickup and delivery service to our home. It has saved us immeasurable time and effort over the years. The facilities are always clean and are kept fully functional, even through makeovers and dealer upgrades. We were deeply sorry for the recent death of Mr.Tobey And extend our sympathies to his wife and family.
We knew what we were looking for and did an internet search and email follow-up with about 5 dealers. We'd used Key in the past and they proved to be competitive and worked quickly to find what we were looking for. The process was easy and there were no surprises when we went to buy the car at the dealership.
My sales person, Joey Carrico, and all the staff at KeyChrysler, made my leasing experience the easiest and most pleasant yet! And all this service in the midst of grieving for the loss of Terry Tobey, a wonderful man and business owner. Deepest sympathies for the entire KeyChrysler family.
We were able to purchase the vehicle we were looking for completely hassle free. We really appreciated the professionalism and courtesy of everyone involved. Outstanding.
When my wife and I set out that morning our intent was to just look at different vehicles available. We started our search at Key since we bought our last vehicle there. We were greeted by CJ Maxwell. We began our search with all the available Jeep vehicles. CJ was really great, no pressure, no sales pitch, he just let us roam and look around. He was there if we had questions, otherwise he just walked along.
I had another great experience working with Joey and others on the staff who helped me out. I wasn't buying the most expensive car they had but they didn't seem to mind whether I was spending a ton or not.
First of all, this was a fantastic spot for a dealership. It was very open, not the least bit cramped and not located near a busy road as well and it's really nice being so close to Yellow Springs too! The employees were very kind, friendly and extremely helpful. Joey Carrico helped me buy my first car, a 2017 Jeep Renegade! He showed me all the amazingly cool features of this car and was beyond excited for me. He provided me with all the important details I needed to know and also made sure I did my research because if ...
I just purchased our third commercial vehicle from Key Chrysler (John Reeves) and once again it was a painless experience throughout the entire process. No pressure, excellent communication, and John always did exactly what he said he is going to do.
I recently purchased a 2017 Ram 2500 Laramie edition truck from Key Chrysler and I had an extremely positive experience from start to finish. I worked with CJ Maxwell and his sales Manager Rich Critz and both of them were pleasant to work with. I never once felt pressured nor did I feel that I was getting the "hard sale" from them. They were courteous, professional, and very thorough. CJ was knowledgeable on the truck I was purchasing and was able to answer all of my questions. When I was picking the truck up, I could not get the navigation ...
Key Chrysler made buying my new truck a truly painless process.I gave them a list of my wants and needs and the vehicle was there within three days...amazing. It was beautifully presented and detailed to the max.The paperwork was fast , and accurate. From a scale of 1-10, I would rate them an 11.The staff was courteous and efficient, and Mr. Toby can be proud of his establishment.
This is our 3rd van from Key. We always go back because they have a great selection of used vehicles, no pressure sales people, and great prices. The next vehicle will be from them also!
All the employee's at Key Chrysler that we were introduced to during the purchase of our vehicle were excellent in their presentation and final purchase
I went to Key looking for a new van. Jake found us in the lot looking at vans. He was very knowledgeable in knowing what each van had on it. We were in a hurry that day so we told him we would be back. We went back on Tuesday and Jake was off but Ethan was very helpful but I wanted to wait on Jake. We went back and of course the van I wanted was sold. Jake did everything he could and found the exact van! By the next day it was in. We were and are very ...
Cannot say enough about Joey Carrico and all the others at Key Chrysler. Made my wife and my buying experience so easy we drove away with 2 vehicles and could not be happier
I went to Key because we always buy our vehicles from there. We have always received good service from the Sales team. This time Dwayne went out of his way to get me satisfied with a Dodge Journey and the color I wanted. I am so completely satisfied with my purchase and the service I received from Dwayne. He is a great sales person and I will recommend him to everyone.
We have been customers with Key Chrysler for many years and would recommend them time and time again to anyone looking to buy a new/used car. This purchase was my daughters first new vehicle purchase. Dwayne Cornett and Bob Peterson made it a great experience for her. Thank You!
This was my first time to visit Key. I really appreciated my experience here. Dwayne Cornett was the salesperson I worked with. He listened to what I was looking for in a car and what model I was thinking about. He asked what was my budget and worked hard to find a car in that range. He was very patient and not pushy that I had to buy a car right then or from you. I hate car shopping because of the pushy sales people. When I need another car I will most likely return to Key. Bob Peterson was ...
Just purchased our second commercial vehicle in the past 12 months at Key Chrysler. Needed a 16 foot box installed on this chassis and needed it fast. The commercial sales manager (John Reeves) made it happen and kept me posted on a regular basis. The truck was delivered on time as promised. Great experience !!!
This is our 5th new vehicle purchase from Dwayne Cornett and I see no reason to shop anywhere else!l His professionalism is second to none and we have highly recommended him and Key Chrysler to our friends and family members. Terry Toby has put together the finest team of sales and service staff in the area bar none.
Dave Tackett was very easy to work with. Everyone was nice. Good experience. My uncle bought a keep there the next day. Looking forward to dealing with them throughout the lease.
The Key sales staff was very helpful and friendly and they worked hard to cut the price and make the car we wanted as affordable as the could and were more than happy to run different options and vehicles to help us compare.
We have used Key Chrysler for 2 vehicle purchases, and have not been disappointed. We definitely recommend them, and will use them for future purchases!
We've just bought another car from Key - we went back because of the great experience last time and it was excellent, again. Quick - minimal time talking and waiting, and a fiar deal. We've also used their service center for years and they, too, are super.
My salesperson's name is Cody and I found him to be extremely professional and personable. I wasn't really sure that I wanted to purchase the car so he let me take the car to my home to show it to my wife and to really see how the car performed. That trip resulted in my purchase of the car. After the purchase I noticed a couple of scratches which I'm sure were my fault and yet Cody and key Chrysler invited me back to have the scratches repaired at no charge. I also received a phone call ...
This was the best experience I have ever had looking for a new car. I immediately felt at home by Mike Mounts and Joey Carrico. The time it took to complete everything was short and sweet!! Joey took the time to explain the features of the car, which having no bells or whistles with my previous car was very important to me. I will recommend Key Chrysler to everyone I know looking for a new ride! Thanks again for the awesome experience!!
Alex and Dave were very helpful and friendly, they made the purchase of my new RAM a very pleasant experience and I would recommend this dealership to everyone wanting to purchase a vehicle. Thanks to Both of you!
The sales team found the Durango I wanted and made arrangements to get it for me. Thanks to Joe, Rich and Bob for making my new Durango lease easy and problem free. Key Chrysler is the best!
The customer serivce is top notch, CARE with no pressure to purchase. This week I purchased my 4th vehicle through Key Chrysler. They have my business for life, would recommend them to anyone. Manager Phil Butler cares about your needs and ensures they are met!
I had shopped around for a new vehicle. Went to Key as a first time possible customer. Sales person Dave and the rest of the dealership sales staff, finance, and management were straight forward and helped secure the deal for my new vehicle. Would highly recommend.
The moment I arrived I knew what I was there to buy. The gentlemen Brandon was great with his knowledge of the process to finalize the deal and it was efficiently quick.
We bought a 2016 Ram 1500 after my wife had been in a bad accident with our 2006 Ram. We were using our insurance check for a big part of the payment and the bank puts a 10 day hold on all insurance checks. Alex, David and Bob knew our situation and let us have the truck even thought they were aware of the the 10 day hold on the check, I cannot say enough about how well we were treated by them. They made a very stressful situation and turned it into a very pleasant experience. The owner even stopped by and listened to ...
This was our first lease purchase experience. Our salesperson, Dave Tackett, was very knowledgeable in explaining the lease process in a way we could understand it. He was courteous and worked patiently with us getting us a good deal on our purchase. We certainly can recommend Key Chrysler to anyone considering buying/leasing a vehicle..
This was the first vehicle I have purchased and will not be the last. Chris was great and made buying experience simply and pleasurable. He went out of his way to make us feel comfortable and taken care of.
I have dealt with Jeff Hendrickson since 1996 and have purchased multiple Jeeps from him. He has always been very patient and accommodating and has always gone out of his way to get me what I want and at the best price.
I would recommend Key Chrysler to anyone that is thinking about purchasing a new or used vehicle. The salesman do everything possible to get you in a vehicle of your choice.... The staff is friendly and extremely helpful...Stop by and see them you want be disappointed..
Dwayne Cornett of Key Chrysler in Xenia has always given me as much attention as I need to answer questions regarding a new vehicle purchase or follow up on the Ram truck or Jeep Grand Cherokee that I already own. His help in custom ordering or finding the right vehicle on their lot makes new/used car buying a pleasure. If Key doesn't have what I want locally he can find it fast through the computer system. Product knowledge is something other dealers struggle with but Dwayne has that as well. When I ordered my Ram truck in 2015 there ...
Our family has bought 9 vehicles from Key, everything from 4cyl to 10. Currently we have 3 in the driveway. I have used the service dept. to either drop off or pickup, both are convenient. My wife and daughter feel confident to drop off and or wait for service and not be pressured into add on sales. Great family atmosphere. For the past 15 years I have seen the same financial guy ( Bob ) & sales guy( Dwayne).it's nice to see the same faces year to year. I am always confident when walking I'm getting the best deal in the Miami Valley. ...
The experience was the best I have had! Joey made it easy to do business!! Awesome store...awesome staff..this will not be my last visit...and will send all I know looking to purchase!!
I was looking for a pre-owned Jeep Cherokee that was Certified and in great shape. On Autotrader I found a color combination I really liked that I could not find anywhere else (white with tan leather - most have black interiors.) It looked good on the screen so I called and spoke to Dwayne who was very helpful in describing the car to me. He even took a video of some key areas for me so I could get a closer look. Key is about 65 miles from my home in Dublin, so this was very helpful since I couldn't ...
Went into the dealership to trade my car in. Got a great deal on the trade and new the new Jeep. I was blown away by the professionalism and help that the dealer provided.
We wanted to share our positive experience in the purchase of our new Jeep from Key Chrysler-Dodge-Jeep-Ram. Joey Carrico gave us VIP treatment from start to finish. He is the reason we chose to buy from Key. We cannot express enough how simple and easy he made the process for us. Additionally, Bob Peterson made the typically painful finance portion of the transaction pleasant and expedient. Both minimized the time spent at the dealership so we could enjoy the experience of our new Jeep. Thank you & Jeep wave! Delilah & Kenny
I live 40 mins away from the dealer, and was turned toward Key in Xenia after I participated in the Costco auto program. I was initially hesitant to contact the dealership due to the distance. However, I received a call from Joey requesting my 'must haves' and needs. We set up an appointment for a few days later. Joey did a great job explaining the features of the 2016 Dodge Durango. I especially enjoyed the longer than average test drive. At the dealership I was pleased with the Costco pricing and support to select a car from the available inventory. We returned ...
Everyone from the salesman,finance officer and the management were great! Everyone was very helpful and did a great and fast job of getting our truck financed and ready to take home. It was a good experience and we are very satisfied with our truck.
Dave Tackett was a great low pressure sales person. He was easy to work with and had out the door and into a new car in under an hour and half. Could not find this type of customer service in Columbus. Well worth the drive.
This is the first time that I have purchased a car from a dealership, and I had been into several Dayton area dealerships looking for the right situation. Joey Carrico was the sales representative I purchased the car from at Key. Joey was a complete proffessional, and very helpful throughout the entire process. I would recommend Key Chrysler and Joey to anyone I know without hesitation.
We purchased our second vehicle from Key this summer. This one was a certified used Ram pickup. Jeff Hendrickson is an absolute professional. The team was very responsive and true to their word. I feel like we got a good deal and were treated well. Jeff is a straight shooter. Overall a great experience.
This makes the second vehicle we have purchased from Joey Carrico. He is very professional and gives great customer service. You don't find that much anymore. I would highly recommend him to anybody looking to buy a vehicle. The other employees at the dealership are also very friendly and willing to help. Thank you!
It was a real pleasure working with Joey Carrico at the dealership, and Alex T responded to my test drive inquiry within minutes. Even though it was getting late in the evening, Joey was more than happy to help me get a great deal on one of their amazing used vehicles. Joey even had the car pulled up front before I even got there, and let me take it out a couple of times. Everyone was very friendly at the dealership and I had a great experience.
Best experience we ever had with car dealer. Brandon Horsley was great, no high pressure sales tactics we felt very comfortable with him. Will recommend to anyone looking for a vehicle. Thank you for a positive experience.
This makes my fourth or fifth vehicle I have purchased or least from Key Chrysler. My personal experience has been just fine with everyone there. I have been personally been greeted with Mr. Toby and his son. the owner Mr. Toby talked to me as if I was someone he knew for a long time. What really brought me back was when I bought a used truck from them. my water pump went out just 3 days after my warranty ran out. I went to the dealership told them what happened and they fixed the water pump free of charge to ...
We had a great experience with Key Chrysler, from the very first call from Alex regarding my inquiry to the end the purchase of my new Town and Country. Our salesman Joey is the best! He is very knowledgeable on the vehicle and made sure I knew everything there was to know about it! The manager and finance department were great as well......no pressure to buy any extras! We even bought my husband's motorcycle from them a couple days later! We will definitely do business with Key Chrysler again!